Overwhelmed by all the VA options out there? Take this quiz-style guide to find out exactly what type of virtual assistant your business needs.
Not all VAs are created equal—and that’s a good thing.
Some VAs thrive in spreadsheets and SOPs. Others shine when creating graphics, scheduling content, or engaging with your community. If you’re feeling unsure about what kind of VA to hire, this quiz-style blog is your shortcut to clarity.
Let’s find your perfect match.
Quiz: What Kind of VA Do You Need?
Answer these 5 questions to determine the right type of virtual assistant for your needs.
1. What do you spend most of your time doing (that you’d rather NOT do)?
A. Managing emails, scheduling meetings, organizing files
B. Responding to customer messages or support tickets
C. Posting on social media or planning content
D. Creating blogs, emails, or marketing campaigns
E. Managing client projects or team tasks
2. What’s the biggest bottleneck in your business right now?
A. Daily admin and time management
B. Slow response time or poor customer satisfaction
C. Inconsistent online presence
D. Lack of leads or marketing automation
E. Keeping tasks on track and projects moving
3. Which tool do you use the most?
A. Google Calendar, Gmail, Dropbox
B. Zendesk, Gorgias, Intercom
C. Canva, Meta Business Suite, TikTok
D. Mailchimp, Notion, ConvertKit
E. ClickUp, Trello, Asana
4. What would “success” with a VA look like to you in 30 days?
A. You have inbox zero and a clear schedule
B. Customers are getting fast, helpful replies
C. Your social media is active and scheduled for weeks
D. You’ve launched a new funnel or email campaign
E. Client work is smoother and deadlines are being met
5. Pick the sentence that resonates most with you:
A. “I need someone to help me stay organized.”
B. “I’m drowning in customer emails.”
C. “My business is invisible online.”
D. “My marketing to-do list keeps growing.”
E. “My team is disorganized, and I’m always chasing people.”
Results: Your Ideal VA Type
Count your most frequent letter and match it to your VA type below:
Mostly A’s: General Administrative VA
You need a versatile admin assistant to handle scheduling, inboxes, documentation, and repetitive daily tasks. This VA keeps your business running smoothly behind the scenes.
Mostly B’s: Customer Support VA
Your top priority is keeping customers happy and engaged. A customer support VA helps with emails, ticketing tools, refund processes, and positive experiences.
Mostly C’s: Social Media VA
You need a content-savvy assistant who can manage posting, engagement, and brand consistency across platforms like Instagram, Facebook, and TikTok.
Mostly D’s: Marketing VA
You want someone who understands email campaigns, funnels, content marketing, and lead magnets. This VA helps you grow visibility and drive conversions.
Mostly E’s: Project Management VA
You need someone to help manage tasks, deadlines, deliverables, and client communication. A project-focused VA can keep your operations organized and on track.
What If You Need More Than One?
That’s normal!
Many businesses eventually hire multiple VAs, each with their own specialty. At VirtuHeroes, we help you scale your team by identifying your priorities and matching you with the right specialists one at a time—or all at once.
Real Client Example: From Generalist to Specialist Support
Samantha, a wellness coach, hired her first VA for admin. After 3 months, she added:
- A social media VA to handle content
- A support VA to manage inquiries and bookings
- A marketing VA to automate her email campaigns
Final Thought: The Right VA Isn’t Just Helpful—They’re Strategic
When matched correctly, a VA doesn’t just check off tasks—they drive results and unlock your next level of growth.
Let’s Match You with the Right VA
Take the guesswork out of hiring. Book a free consultation and we’ll recommend the VA type best suited for your goals.